I think it is part of us as humans to have a sense of fairness and to want justice so if we are forced to apologize against our will, it can be very difficult. Also, if the so-called offender thinks the apology will demean their self-pride, they might shirk from doing the right thing.
When I used to be a school teacher - my mum runs a private school and that was also my first job after NYSC - I got to interact with little kids a lot and learnt a lot from the experience too. One of the things common with a lot of children is that though they are easily offended, they are also quick to forgive.
First though is that they like to report. If you're the only adult or the favorite one in a place with loads of kids, the complaints will be coming thick and fast. "Aunty, B stepped on my foot!" "Aunty, X pinched me!" Aunty, E called me a bad name!" And so on, lol. It's left to you to make the peace as quickly as you can. Most times, this involved calling on the offender to say “I’m sorry.”
